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FAQs About EZG.com | Overview, Sign Up and Log in, Discounts, Payments, Delivery and More

This FAQs will provide you with information on obtaining various in-game currencies, items, boosting, and accounts from EZG.com, as well as solutions to potential problems encountered during the recharge process. We hope this helps you.

Sep 03, 2026 Author: EZG

EZG.com is an online gaming marketplace focused on in-game currencies, items, accounts, top-ups, and gaming services. It supports products across MMORPGs, ARPGs, sports simulation games, casual games, and FPS titles. This FAQ explains how EZG accounts, orders, payments, delivery, discounts, refunds, and customer support work.

FAQs About EZG.com | Overview, Sign Up and Log in, Discounts, Payments, Delivery and More

Overview

Q: What is EZG.com?

A: EZG.com, short for EasyGaming.com, is a website that sells many in-game products, such as currency, items, accounts, top-ups, coaching, and boosting.

Q: Is EZG.com legitimate?

A: Yes. EZG.com is an online gaming marketplace operated by Hong Kong Game Bee Technology Co., Limited, and established in 2024. The platform offers in-game currencies, items, accounts, top-ups, boosting, and other gaming-related services across a wide range of games.

Registered users can place and manage orders through their EZG.com accounts, choose from multiple payment methods, check order status, and contact 24/7 customer support through Live Chat. Currently, it has over 4,500 verified reviews and a 4.7 real rating on Trustpilot.

Q: What products and services does EZG.com offer?

A: EZG.com offers different gaming products and services depending on the title, including in-game currency, items, accounts, top-ups, game packs, coaching, and boosting. Players can view the available products, prices, delivery methods, and requirements on each game's dedicated product page.

Q: What types of games does EZG.com mainly support?

A: EZG.com mainly supports popular MMORPGs and ARPGs, including Diablo 4, Path of Exile 1 and 2, and World of Warcraft.

It also offers products for sports simulation games such as EA Sports FC, Madden NFL, MLB The Show, College Football, and NBA 2K.

Other supported categories include casual games such as Monopoly Go and FPS titles such as ARC Raiders, Call of Duty, and Helldivers 2. Available products vary by game.

Q: How do I access EZG.com?

A: You can access EZG.com directly through a supported web browser by entering ezg.com in your browser's address bar. Website access, product availability, and payment options may vary by region.

Q: How do I find the game product I want?

A: You can find the corresponding page entry through Popular Games and Popular Services sections displayed on EZG.com homepage. If it's not on the homepage, you can search for the game by entering its name in the search bar at the top.

Q: What are the banners on the EZG.com homepage for?

A: EZG.com uses homepage banners to highlight limited-time promotions, discount codes, seasonal offers, and selected game deals. These banners may rotate automatically, and you can pause the rotation by moving your cursor over the banner.

Q: Can I access EZG.com from my country?

A: EZG.com is an online store serving players in multiple regions. Website access, available payment methods, product availability, and certain services may vary depending on your location and the game platform.

Q: Does EZG.com have a mobile app?

A: EZG.com is currently available through its website. You can access the store from a supported mobile or desktop browser without installing a separate app.

Sign Up and Log in

Q: How do I log in/sign up an account on EZG.com?

A: Since EZG.com stipulates that only registered users can place orders, you can click Log in/Sign up button in the upper right corner to register your own account when you visit this store for the first time, to facilitate the subsequent shopping process.

Q: What information is needed to log in?

A: Enter your email address and password, complete the Cloudflare human verification, and click Login. If you want to stay logged in, select Remember Me. If you have forgotten your password, click Forgot Your Password? to reset it.

Q: Can I log in with a third-party account?

A: Yes, EZG.com offers the following third-party account login options: Google, X, Twitch, Steam, Discord, Reddit, Apple, PayPal, Battle.net, and Microsoft.

After clicking the corresponding third-party social media button, select either Bind or Signup to proceed with the registration. From now on, to continue using a third-party account to log in to your EZG.com account, you will only need to click once each time.

Q: How can I track my EZG.com order?

A: Log in to your EZG.com account, open your profile menu, and select My Order. You can view your order number, price, status, and order time. Open Order Details to view additional delivery information.

Discounts

Q: Does EZG.com offer an Affiliate Program?

A: Yes. You can apply for the EZG.com Affiliate Program through the Affiliate option in your User page. During the application process, you can provide your preferred game category, game products, promotional channel, website or social media link, and audience information for review.

Once approved, you can manage your affiliate information and payment details from your User Profile. Orders placed through your referral link can be viewed in the Earnings and Balance sections, including Commission Orders and Unrevlewed Orders.

When your available commission reaches the required withdrawal threshold, you can select Withdraw Now and review your payout records in Payout History.

Q: How does daily check-in points system on EZG.com work?

A: EZG.com offers a daily check-in points program for registered users. You can access it by clicking the Check in option under your user avatar in the upper-right corner of the homepage.

On this screen, you can check in by clicking Check in button below the calendar. Please note that after completing registration and check-in, your account will be linked to your time zone. You will need to wait until that time zone enters the next day before you can check in for the following day. The rules for accumulating points for daily check-ins are as follows:

  • First Day: 5 Points
  • Second Day: 6 Points
  • Third Day: 8 Points
  • Fourth Day: 10 Points
  • Day Five Onward: 10 Points Per Day

If your check-in is interrupted, you will start accumulating points again from day one. You can view your points income and expenditure on My Points page, which will provide you with details of each point earned and spent, such as the order number and specific time (according to your time zone), as well as the number of remaining points.

Q: How can I use points from daily check-ins?

A: Except Top Ups and Gift Cards, other in-game product orders can be offset using daily check-in points. On the checkout page for each order, you will see Redeem points and an input box, which is where you can use these points.

Here, every 100 points can be redeemed for $1, up to a maximum of 10% of your order amount. For example, if your Monopoly Go order totals $1.69, you can save $0.16, which is worth 16 points. Therefore, you need to enter 16 in the input box and click Redeem below to apply the redemption.

Buy Monopoly Go Stickers from EZG.com Using Check-in System to Save Much Money

Q: What other discounts are available on EZG.com?

A: In addition to the above-mentioned cash-back points for daily check-ins, EZG.com also offers the following discount benefits to all registered users:

  • First-Order Discount: After you complete your EZG.com account registration, you will receive a coupon that gives you 8% off, up to $8. This coupon cannot be used for Top Ups or Gift Cards.
  • Coupon Codes: During major holidays such as Christmas or Thanksgiving, and for in-game season updates, we provide discount codes with 5%-10% off, which can be used in conjunction with points redemption.
  • Regular Discounts: EZG.com offers regular discounts on certain popular game products, which are displayed directly on order page of each in-game product and range from 1% to 15%.

Of these discounts, only the regular discounts are automatically activated. First-order coupons and promo codes need to be manually entered on the checkout page: select Choose a coupon, or enter the corresponding code, and click Redeem. Finally, you'll see your order amount gradually decrease!

Payments

Q: What payment methods can use to get in-game currency, items, and boosting from EZG.com?

A: Currently, we offer dozens of secure payment methods to meet the payment requirements of different in-game products for global players, including but not limited to PayPal, Apple Pay, Google Pay, Skrill, Klarna, InfiniPay, and Cash App Pay, among others. Available payment methods may vary depending on the product, currency, region, and checkout provider.

Q: Is it safe to make payments for all game products on EZG.com?

A: Yes, EZG.com uses SSL encryption and secure payment processing to help protect customer information during checkout. Payment details are handled through secure payment channels, and available payment methods may vary depending on the product, region, and payment provider.

Delivery

Q: How does EZG.com deliver orders?

A: EZG.com uses different delivery methods depending on the game and product. The specific delivery method is shown on the relevant product page. These methods include:

  • Face-to-Face: This will require you to provide your game ID or character name so that the delivery personnel can find you in the game world and conduct a one-on-one player-to-player transaction with you.
  • Comfort Trade: This will require you to provide your account and password. Our delivery staff will log into your account and earn corresponding in-game items for you. You can change your password afterward.
  • Auction House: You need to provide your character name, the name of the auction item you want to exchange for in-game currency, and a corresponding screenshot. The delivery personnel will place an order through the auction house to deliver the in-game currency.
  • Piloted: It requires you to provide your account and password. The delivery personnel will then take over your account and complete all game tasks. You can change your password afterward.
  • Self-Play: You'll need to provide your character name, and the delivery person will add you as a game friend and guide you through all the game tasks in a party. This only applies to games that support multiplayer or cooperative modes.
  • Send Emails: This applies to some in-game redemption codes and gift card orders. We will send the corresponding code information to the email address linked to your order. Please check your inbox promptly.

These delivery methods can efficiently and securely deliver all the in-game commodity you need, such as currency, items, accounts, top-ups, and boosting, to you. Some delivery methods may require temporary account access. Only provide the information requested through the official EZG.com checkout or order interface, and never share your account credentials through unofficial channels or with individuals claiming to represent EZG.com.

Q: How long will delivery take?

A: Most orders are delivered within 30 minutes, but the actual delivery time depends on the game, delivery method, server conditions, and current order volume. If your order is delayed beyond the expected time, contact EZG.com Live Chat for assistance.

Q: What should I do if my EZG.com order is delayed?

A: If your game order is not delivered within the specified time, you can contact our 24/7 online staff to inquire about the situation. You can choose to continue waiting, and we will deliver your order in the order it is processed. Alternatively, you can submit a refund request before all products have been shipped.

Q: What information do I need to provide for delivery?

A: When you place your order on EZG.com, you can see the delivery information you need to fill in on the checkout page. Typically, this includes your account ID, character name, or friend code, etc.

Some games or platforms may require backup codes during delivery. You can refer to the copying instructions below the delivery information section on each order's checkout page for details.

If you still have any questions about how to find your order's delivery information, you can visit EZG.com Help Center, where you'll find FAQs for the delivery requirements of each game.

Q: Can I change my delivery information after placing an order?

A: Contact Live Chat as soon as possible. Whether the information can be changed depends on the order status and whether delivery has already started.

Q: What happens if I enter the wrong account ID or character name?

A: Contact EZG.com Live Chat immediately if you notice incorrect delivery information. If the order has not been processed, our staff may be able to update the information. Once delivery has started or been completed, changes may not be possible.

Q: How does EZG.com protect my account information?

A: EZG.com uses security measures such as SSL encryption to help protect information submitted during account, payment, and order processes. Some delivery methods may require temporary account access, but customers should only provide the requested information through the official EZG.com checkout or order interface.

However, EZG.com would like to remind you that our staff will not ask you to provide this type of private information outside of the checkout page without a valid reason. If you encounter such a request, it is very likely a scam, so please be careful.

Q: Why is my EZG.com order still processing?

A: An order may remain in processing while payment is being verified, delivery information is being checked, or the delivery team is preparing the order. Processing times vary by product and game. If the status remains unchanged longer than expected, contact EZG.com Live Chat for assistance.

Refund

Q: Can I cancel an order?

A: You can request an order cancellation by contacting EZG.com Live Chat as soon as possible, preferably before processing or delivery begins. Whether an order can be canceled depends on its current status and the type of product or service orders. Once delivery has started or the order has been completed, cancellation may no longer be available.

Q: Can I request a refund for my order?

A: Generally, game products are non-refundable once sold. However, there are two additional situations where either one applies:

  1. Non-delivery: This refers to a situation where the buyer successfully purchased but did not receive the product.
  2. Not as described: The buyer made a purchase but received a product that differed from the product description listed on EZG.com.

After verifying that the conditions are met, our staff will prioritize your service and refund the full amount of the order.

Q: What should I do if a transaction dispute arises?

A: If a dispute arises, you must submit an application to EZG.com within 48 hours and provide relevant evidence for verification. If you exceed this timeframe, it will be considered an automatic waiver, and the dispute application will be closed.

Q: How long will it take to receive my refund?

A: Refund processing times vary depending on the payment method and payment provider. Once a refund is approved and processed by EZG.com, the time required for the funds to appear in your account may depend on the payment provider's processing time.

Customer Support

Q: Who can I contact if I encounter a problem?

A: Whether you're shopping for game products, placing an order, or having your order shipped from EZG.com, if you encounter any problems, you can ask our 24/7 online staff for help through Live Chat in the bottom right corner of each page. They will be happy to assist you.

Q: Are there any other services?

A: Yes. EZG.com also publishes game news and guides covering popular titles such as Diablo 4, Path of Exile, ARC Raiders, Monopoly Go, and various sports simulation games. You can find the gameplay style and strategy that best suits you among them.

Giveaways

Q: Does EZG host giveaways?

A: Yes, EZG Facebook Account occasionally hosts Player's Choice Giveaways. To enter, follow the account, comment on the relevant post, and tag your friends. You could win up to $10 USD in in-game rewards. Ten players are drawn each time; maybe the next lucky winner will be you!

Q: Which games do giveaways support?

A: Currently, the following games are available for giveaway:

  • Monopoly Go
  • Path of Exile 1
  • Path of Exile 2
  • Diablo 4
  • ARC Raiders
  • Helldivers 2

You can leave a comment with the game you want the giveaway to belong to, then add ❤️ EZG and tag your friend, for example, Monopoly Go ❤️ EZG @ friend. Please be more active so we can see you!

Q: How do I receive giveaway rewards from EZG Facebook?

A: Once you discover you've won this EZG Facebook Giveaway, please contact our account within 7 days and provide proof of your win. We will provide you with a redemption code at that time.

Afterwards, you will need to visit EZG.com homepage and contact customer service via Live Chat in the bottom right corner. Present the redemption code to them, and they will tell you what in-game information you need to provide.

Overall, whether you're looking for in-game currency, items, accounts, top-ups, or gaming services, EZG.com provides a convenient way to find and order gaming products in one place.

From account registration and order tracking to delivery, discounts, refunds, and customer support, we hope this FAQ helps you understand how EZG.com works and find the information you need.

If you still have questions that aren't covered here, you can contact EZG.com 24/7 through Live Chat for further assistance.

    Monopoly Go

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